Escala la lealtad que impulsa los ingresos comerciales
Entrega recompensas instantáneas y personalizadas a clientes B2B y B2C, convirtiendo transacciones en lealtad duradera.
Del carrito al compromiso: lealtad en cada clic
Involucra a los clientes con beneficios por niveles, incentivos en tiempo real y alcance multicanal que impulsa el tamaño de la cesta y la retención.
Integración comercial
Lanza programas en minutos con compatibilidad nativa con Salesforce Commerce Cloud.
Los datos fluyen de forma segura sin interrumpir las configuraciones existentes
Las plantillas preconfiguradas permiten a los usuarios de negocio implementar rápidamente, sin necesidad de ayuda externa
Pon en marcha tus programas en días, no en meses
Incentivos e promociones inteligentes
Recompensa los SKU prioritarios, los paquetes y el volumen de pedidos para aumentar la frecuencia.
Crea ofertas personalizadas en tiempo real para productos en exceso de stock o nuevos
Crea niveles de clientes con beneficios diferenciados para motivar el rendimiento
Vincula las recompensas a los KPI de Perfect Store como el cumplimiento en estantería
Interacción multicanal
Interactúa por correo electrónico, WhatsApp y SMS con personalización impulsada por IA.
Impulsa las compras recurrentes y reduce el abandono del carrito.
Otorga puntos por acciones no relacionadas con la compra, como vistas de contenido o encuestas.
Aumenta el valor de la cesta mediante estrategias de fidelización dirigidas
Éxito del cliente
"¡Gracias, Fielo, debo decir que esa ha sido la mejor implementación de software en mi carrera! ¡Muy bien hecho y gracias!"
Director de Operaciones
Frequently asked questions
What is an ecommerce loyalty platform?
An ecommerce loyalty platform rewards online shoppers for purchases and engagement, driving repeat orders, higher basket size, and long-term customer retention through points, tiers, and personalized incentives.
Why do ecommerce brands need a loyalty program?
Well-designed loyalty programs in ecommerce: 1. Reduce customer acquisition costs by driving repeat purchases. 2. Increase basket size. 3. Reduce cart abandonment. 4. Generate first-party data for personalization.
What types of rewards can I offer online shoppers?
Ecommerce loyalty program software supports points, cashback, tier upgrades, gift cards, free shipping, exclusive early access, birthday perks, and referral bonuses tailored to your merchandising strategy.
Which ecommerce platforms does it integrate with?
A modern ecommerce loyalty platform integrates natively with Salesforce Commerce Cloud, Shopify, Magento, WooCommerce, BigCommerce, and other major storefronts through APIs and prebuilt connectors.
Can I customize the loyalty program for my brand?
Yes. Ecommerce loyalty program software lets you configure earning rules, reward types, tier thresholds, and program branding without code, so business teams can launch and iterate independently.
How does the loyalty program work across channels?
Customers earn and redeem across web, mobile app, email, WhatsApp, SMS, and in-store touchpoints. A single member profile keeps balances and preferences consistent across every channel.
Should I use tiers, points, or both?
Points work well for driving frequency, tiers work well for driving spend per order. Most successful ecommerce programs combine both: points for every purchase, tiers for total annual spend.
Does this work for B2B ecommerce too?
Yes. B2B ecommerce loyalty rewards buyers for repeat orders, SKU-specific purchases, and account-level milestones. Program rules can be adapted for account managers, buying groups, and multi-tier organizations.
How do I measure the ROI of an ecommerce loyalty program?
Track member versus non-member revenue, repeat purchase rate, average order value, cart abandonment rate, and member lifetime value. Dashboards should connect loyalty activity directly to revenue outcomes.
How much does an ecommerce loyalty platform cost?
Ecommerce loyalty platform pricing depends on your member count, integration needs, reward types, and program complexity. Contact Fielo for custom pricing based on your commerce program's needs.
¿Listo para potenciar al máximo tu commerce plataform con lealtad?
Habla con un experto y descubre cómo nuestra Commerce Loyalty puede transformar las transacciones en relaciones duraderas y generar ingresos medibles.
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