This page is for informational purposes only and is subject to change. Please contact a sales representative for detailed pricing information.
Loyalty Management
Features
Essential
Enterprise
AI Summaries
Member Management
Loyalty Engine Rules
Reward Management
Analytics
REST APIs
AI Loyalty Designer with Publish
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AI Strategist
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AI Campaign Manager
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Multi-Program Management
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Criteria-based Segmentation
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Tiers
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Multi Currency
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Time-Based Rewarding
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Accrual Capping
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Redemption Ceiling Rules
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Products & Store Management
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Gamification
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Webhook Integrations
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Customer Members
Up to 100,000 customers
More than 100,000 customers
Customer Loyalty - Salesforce Edition
Runs natively on Salesforce for built-in security, identity management, and Object access without API costs, often lowering the cost of implementing a loyalty program by leveraging your existing Salesforce infrastructure.
This page is for informational purposes only and is subject to change. Please contact a sales representative for detailed pricing information.
Loyalty Management
Features
Essential
Enterprise
AI Summaries
Member Management
Loyalty Engine Rules
Reward Management
Analytics
REST APIs
AI Loyalty Designer with Publish
-
AI Strategist
-
AI Campaign Manager
-
Multi-Program Management
-
Criteria-based Segmentation
-
Tiers
-
Multi Currency
-
Time-Based Rewarding
-
Accrual Capping
-
Redemption Ceiling Rules
-
Products & Store Management
-
Gamification
-
Webhook Integrations
-
Customer Members
Up to 100,000 customers
More than 100,000 customers
Learning Hub
Features
Essential
Enterprise
WYSIWYG - Drag-and-Drop Course Builder
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Multi-Format Content Support
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Content Grouping & Learning Paths
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User / Group / Segment Targeting
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Leaderboards
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Participation & Trend Analytics
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Multi-Language Translation
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Timed Quizzes
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Completion Status Tracking
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Training Assignments / Due Dates
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Skills-Based Certification Engine
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Just-in-Time Learning
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Intelligent Tutoring Chatbot
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Unlock Content
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Team Management
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Customer Members
-
More than 100,000 customers
Communications Engine
Features
Essential
Enterprise
Visual Email Builder
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Multi-Channel Delivery
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AI-Powered Personalization
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Behavior-Based Content
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Responsive Email Templates
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Automated Scheduling
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Real-Time Delivery Tracking
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Brand Customization
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Communications Analytics Dashboard
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Dynamic Content Personalization
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Campaign Performance Tracking
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Content Localization
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A/B Testing
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Audience Segmentation
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Automated Drip Campaigns
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Customer Members
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More than 100,000 customers
Frequently asked questions
What is the cost of a customer loyalty program?
The cost of customer loyalty programs is driven more by what happens after launch than by the software itself. Ongoing costs include reward redemptions, points liability on the balance sheet, and member acquisition campaigns. The platform subscription is often the smallest line item once the program is running at scale.
How much does loyalty program software cost?
Loyalty program software cost scales with the size of your member base and the sophistication of your program. Simple points-only programs sit at the lower end; multi-tier programs with gamification, AI-driven personalization, and multi-currency support move into the higher tier. Pricing is quoted after a scoping call
What does it cost to implement a loyalty program?
The cost of implementing a loyalty program includes one-time setup, data migration, and integration work, separate from the ongoing subscription. Timelines and fees depend on program complexity and existing tech stack.
What's included in Essential vs Enterprise plans?
Essential plans cover core loyalty management, member management, engine rules, rewards, analytics, and REST APIs, suitable for programs up to 100,000 members. Enterprise plans add AI-powered loyalty design, multi-program management, tiers, multi-currency, gamification, and access to learning and communications modules.
What's the difference between the Salesforce Edition and the standard edition?
The Salesforce Edition runs natively on Salesforce, using its security, identity, and object access while eliminating API costs. The standard edition connects to any CRM. Both editions offer the same Essential and Enterprise plan structure.
How can I get exact pricing for my needs?
Pricing depends on your program's specific requirements. Contact Fielo for a tailored quote based on your loyalty program's needs.
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