A robust platform will let you set program rules, tiers, and rewards through an admin dashboard. Just define how customers earn points, set tier thresholds, and choose available rewards according to your business goals.

With Fielo, from the first login, the Loyalty Strategist learns about your business and tailors insights and suggestions to your industry and goals. The AI guides users by recommending proven models, complete with ideal structures, rules, and rewards.

Yes, modern loyalty platforms allow businesses to launch and manage multiple programs at the same time, each customizable for different customer segments or objectives.

Our flexible Fielo platform lets you design and manage virtually any type of program. This includes points-based systems, aspirational tiers, gamification, and personalized, criteria-based segmentation.

Customers typically earn points by completing actions like purchases, referrals, social media engagement, or reaching milestones defined by the program’s rules.

With Fielo, you simply define a business goal, and your Loyalty Strategist will recommend a complete, pre-filled program structure to achieve it. This allows you to launch customized campaigns aligned with your customers' interests and your brand objectives.

An efficient system supports custom earning rules, letting you assign points based on spending, customer tier, specific behaviors, or even segment-specific actions.

With the Fielo platform, you have the autonomy to create rules that best serve your business objectives, but always with suggestions from the AI ​​assistant to optimize the program.

Program administrators can configure redemption thresholds, set eligible rewards, and define when and how customers can exchange points for chosen benefits.

With the Fielo platform, you have the autonomy to create rules that best serve your business objectives, but always with suggestions from the AI ​​assistant to optimize the program.

Most platforms allow you to set expiration rules for points - such as after a set period of inactivity, or within a fixed timeframe, based on your business policy.

With the Fielo platform, you have the autonomy to create rules that best serve your business objectives, but always with suggestions from the AI ​​assistant to optimize the program.

Yes, administrators can adjust customer point balances manually - for example, to resolve disputes or reward special actions - through the program dashboard.

Fielo platform typically supports exports of customer activity, transaction records, and points data for analysis or regulatory compliance.

With the Fielo platform, you can offer a range of rewards such as discounts, free products, digital gift cards, exclusive experiences, early access, or tailored perks based on customer preferences.