Home / Customers Loyalty / Member experience
Create great experiences for your customers
Give your customers the best loyalty program experience out there.
Start building your portal with Salesforce Experience Cloud
- Select existing templates or create custom themes
- Define and create all pages that you need for the portal
- Add components that are common to all pages, like header and navigation menu
Member Overview
Customers will be able to follow their performance, points balance, tier and badges earned.
Activity Feed
Customers will be able to view a list of the last activities performed like incentive completion, redemption, course completion, module passed, promotion to a new tier and reward received.
Incentives
Customers will be able to view a list of incentives, enroll accordingly, track their performance and view the rewarding scheme.
Learning
Customers will be able to test on their product knowledge, brand awareness, selling acumen and more. Each course can be broken down into Modules which they need to complete before moving to the next level.
Rewards Notification
Customers will be able to see a Notification Pop-up each time they receive a reward from an incentive, their program level or when rank gets updated.
Member Profile
Customers will be able to see their profile information as well as update any field allowed by Administrators.
Leaderboards
Customers will be able to view their leaderboard position and score in the incentive they are currently participating.
Badges
Customers will be able to see a list of badges as well as the incentive in which they earned it.
Assistant
Customers will be able to view useful information such as member selector, currencies, tiers, available incentives, leaderboard and badge information.
