Customers Loyalty - (back end)

Home / Customers Loyalty / Program design & management

Set up a loyalty program in minutes, not hours or weeks

Use point-and-click to define program specifications like target, rewards, incentive and rules.

Step 1. Pick the behavior for which you want performance improvement

Sales behaviors
Marketing behaviors
Engagement behaviors
Learning behaviors
Customer service behaviors

Step 2. Set achievement goals

Single-action incentives
Multi-actions incentives
Gamification
Pre-defined goal models
Leaderboards
Progress tracking

Step 3. Determine the value of what your employees do

Multiple reward types
Rebate management
Payout management/integration
Multi-incentive reward capping
Level based rewarding
Global reward catalog

Step 5. Get insights into how you are doing

Pre-built report and dashboards
Goal setting for KPIs
Program performance metrics
Member performance metrics