Customer Experience

Meet customer commitments for on-time delivery

Business problem:

Implementation, installation, and field service projects are over budget and over time.

 

Fielo applied:

Using Fielo Incentives, create incentives for your partners to meet contract terms and SLAs in delivering their projects and services.

Example incentive models:

Single action

Come in with a final price for a work order less than or equal to the quote

Target goal

Complete a total of work order duration estimates over a period on time

Download this Use Case